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Member portal

A member portal built for chambers of commerce.

Members shouldn't have to email you to change a phone number or pay a renewal. ChamberBuilder gives every member their own login to update their details, pay dues, and sign up for events, and it all writes straight back to their record.

Why staff spend their week retyping

Here's how it usually goes. A member emails a new phone number, and someone updates the directory. A different member's billing contact changes, so a note gets stuck to a folder. Renewal season arrives and a staffer sits with a stack of checks and a spreadsheet, typing in payments one at a time. None of it is hard. It's just endless, and it's the reason your list is always a little bit wrong.

The member portal moves that work to the people who actually know the answers. Each business gets its own login. Members sign in to fix their business details, add or remove contacts, pay dues by card, renew, and register for events. There's no form to mail back and no email for staff to transcribe. The member does it, and it's done.

The part that matters is where it all lands. Every change a member makes writes straight back to their record in ChamberBuilder. Update a contact and the directory is already right. Pay dues online and the renewal is already logged. Your list stays current because it's maintained by the people closest to the truth, not by staff racing to keep up.

Turn on the portal and watch a renewal season run itself. Start a 14-day free trial, or read what one price includes first.

What members can do themselves

Self-service that keeps your record right.

Members get a login to handle the routine things they used to email you about. Every action writes back to their record, so the work disappears and your list stays accurate on its own.

Update their own details

Members edit their business name, address, phone, website, and directory listing whenever it changes. It saves to their record instantly, so the directory is current without a single staff edit.

Pay dues and renew online

Members pay dues and renew by card right from the portal. The payment posts to their record and marks the renewal, so no one sorts checks or types amounts into a spreadsheet.

Register for events

Members browse upcoming events and register from the same login. Their registrations and payments land on their record, so you always know who's coming and who has paid.

A login for each contact

Every contact at a business can have their own login and role. The owner, the billing contact, and a delegate each see what they should, and the company's history stays intact when people change.

Less busywork, better data

Why self-service beats a full inbox.

No more data entry for staff

Members type their own changes, pay their own dues, and register themselves. The retyping that filled your week simply stops, and staff get that time back for real work.

A directory that's always current

Because members maintain their own listings, the directory is right by default. The people who know when something changed are the ones editing it, so it never drifts out of date.

Money that reconciles itself

Dues and event payments made in the portal post straight to the member's record. Renewals mark themselves paid, so your books and your list agree without a monthly cleanup.

The right access for each person

Each contact logs in as themselves with a role you set. A billing contact handles payments, a delegate registers for events, and no one sees more than they should.

Frequently asked

Questions about the member portal.

Don't see yours? Email [email protected] . A real person responds same-day. Or read the full pricing breakdown .

What can a member do in the portal?

Sign in to update their business details and contacts, pay dues and renew by card, and register for events. Everything they do writes back to their record in ChamberBuilder.

Do the changes members make update our records automatically?

Yes. When a member edits their details, pays dues, or registers for an event, it saves straight to their record. There's nothing for staff to re-enter, and your list stays current on its own.

Can members pay dues and renew online?

Yes. Members pay dues and renew by card from the portal. The payment posts to their record and marks the renewal, so no one has to sort checks or type in amounts.

Can each contact have their own login?

Yes. Every contact at a business can have a separate login and role. The owner, billing contact, and delegates each see and do only what you allow, and the company's history stays with the business.

Does using the portal keep our directory accurate?

It does, because members maintain their own listings. The people who know when something changed are the ones editing it, so the public directory reads from records that are already right.

Is the portal hard for members to use?

No. It's a simple login where members see their own business and a short list of things they can do. Most handle a renewal or an event in a minute without ever emailing your office.

Ready to simplify your chamber?

ChamberBuilder brings members, billing, events, directory, website, and email into one place so your team can spend less time managing software and more time running the chamber.